Intelligent Chat Platform
Enterprise-grade live chat with multi-agent collaboration, P2P video calls, voice messaging, AI chatbots, and advanced features that rival LivePerson at a fraction of the cost.
Complete Communication Suite
Everything your team needs to provide exceptional customer support and engagement
💬 Real-time Chat
Instant messaging with typing indicators, read receipts, and message history.
- • Instant message delivery
- • Typing indicators & read receipts
- • Message history & search
- • Emoji & rich text support
- • Mobile-responsive interface
📎 File & Image Sharing
Seamless file uploads with preview, drag-and-drop, and secure storage.
- • Drag & drop file uploads
- • Image preview & thumbnails
- • Document sharing (PDF, DOC, etc.)
- • File size & type restrictions
- • Secure cloud storage
🎤 Voice Messages
Record and send voice messages for more personal communication.
- • One-click voice recording
- • Playback controls & waveforms
- • Audio compression & quality
- • Voice-to-text transcription
- • Multiple audio formats
📹 P2P Video Calls
Direct peer-to-peer video calls without external meeting platforms.
- • One-click video calling
- • HD video quality
- • Screen sharing capability
- • Call recording options
- • Cross-platform compatibility
🔄 Call Transfer
Seamlessly transfer conversations between agents with full context.
- • Warm & cold transfer options
- • Context preservation
- • Agent availability status
- • Transfer notes & summaries
- • Queue management
👥 Multi-Agent Support
Multiple agents can collaborate on complex customer issues.
- • Agent collaboration tools
- • Internal agent messaging
- • Role-based permissions
- • Workload distribution
- • Team performance metrics
Advanced AI Chatbot
Intelligent automation with company-specific knowledge and seamless human handoff
🤖 Intelligent Automation
AI-powered responses with company knowledge
AI Chatbot Features:
- Company Knowledge Base: Trained on your specific products, services, and policies
- Natural Language Processing: Understands intent and context in conversations
- Multi-language Support: Communicate in multiple languages automatically
- Smart Escalation: Knows when to transfer to human agents
- Learning & Improvement: Gets smarter with every interaction
Automation Capabilities:
🤝 Seamless Human Handoff
Perfect transition from AI to human agents
Smart Escalation Triggers:
- Complex Queries: Automatically detects when human expertise is needed
- Customer Request: Honors explicit requests to speak with a human
- Sentiment Analysis: Escalates when customer frustration is detected
- High-Value Customers: VIP customers get priority human attention
- Time Thresholds: Escalates after extended conversation time
Context Preservation:
Enterprise-Grade Features
Advanced capabilities that rival LivePerson and other enterprise chat platforms
📊 Advanced Analytics
Comprehensive reporting and insights for performance optimization.
- • Real-time dashboard metrics
- • Agent performance tracking
- • Customer satisfaction scores
- • Conversation flow analysis
- • Custom report generation
⏱️ Smart Queue Management
Intelligent routing and queue management for optimal customer experience.
- • Priority-based routing
- • Skills-based assignment
- • Wait time estimation
- • Queue position updates
- • Overflow handling
🔒 Security & Compliance
Enterprise-grade security with compliance certifications.
- • End-to-end encryption
- • GDPR & CCPA compliance
- • SOC 2 Type II certified
- • Data residency options
- • Audit logs & monitoring
🔗 CRM Integration
Seamless integration with popular CRM and business tools.
- • Salesforce integration
- • HubSpot connectivity
- • Zendesk synchronization
- • Custom API endpoints
- • Real-time data sync
🎨 Full Customization
Complete branding and customization options for your business.
- • Custom branding & themes
- • White-label solutions
- • Custom CSS & styling
- • Localization support
- • Custom workflows
⚡ Enterprise Scalability
Built to handle high-volume traffic and complex enterprise needs.
- • Auto-scaling infrastructure
- • 99.9% uptime guarantee
- • Global CDN deployment
- • Load balancing
- • Disaster recovery
SyncUno vs LivePerson
Get enterprise-grade features at a fraction of the cost
| Feature | SyncUno | LivePerson |
|---|---|---|
| Real-time Chat | ||
| P2P Video Calls | ||
| Voice Messages | Limited | |
| AI Chatbot with Company Knowledge | ||
| Multi-Agent Support | ||
| File & Image Sharing | ||
| Custom Branding | Enterprise Only | |
| Starting Price (per month) | $49 | $400+ |
| Setup Complexity | 5 minutes | 2-4 weeks |
🎯 Why Choose SyncUno Over LivePerson?
90% Cost Savings
Get enterprise features at a fraction of LivePerson's cost
Instant Setup
Deploy in minutes, not weeks with complex implementations
More Features
P2P video calls, voice messages, and advanced AI included
Proven Performance Results
Real metrics from businesses using SyncUno's intelligent chat platform
Success Story: TechFlow Solutions
😞 Before SyncUno Chat
- • 45-minute average response time
- • 72% customer satisfaction score
- • High agent workload and burnout
- • Limited communication channels
- • No video support capabilities
- • Complex escalation processes
🎉 After SyncUno Chat
- • 2.1-second average response time
- • 96% customer satisfaction score
- • Improved agent efficiency and morale
- • Multi-channel communication suite
- • P2P video calls for complex issues
- • Seamless AI-to-human handoffs
"SyncUno's chat platform transformed our customer support. The P2P video calls and AI chatbot have been game-changers. Our customers love the instant, personalized support experience."
Ready to Revolutionize Your Customer Chat?
Join thousands of businesses providing exceptional customer experiences with our intelligent chat platform